Meraki

BrandonS · ‎Oct 10 2018

@IanH wrote: Thanks, is that a Screen Shot from a live MR74 Online Configuration Portal? It is. I just installed my first ones yesterday and realized I needed 2x ANT-27 for both bands.

BrandonS · ‎Oct 10 2018

I am pretty certain it will work. You may want an ANT-21 to pair with it though. The MR74 has two pairs of antenna connections, one for 2.4 and on for 5GHz. Here is from an MR74 screen:

BrandonS · ‎Oct 9 2018

Makes sense, thanks. I'll just put the radio on the same pole below the antenna.

BrandonS · ‎Oct 9 2018

I am installing two MR74s and I only ordered two ANT-27s. I plan to get two more ANT-27 so I can point coverage for both bands from the top of a two story building out across an open outdoor area. My question is about mounting the MR74 itself. Should I bother facing it out toward the desired coverage area or just worry about the antennas? Thanks in advance.

BrandonS · ‎Oct 2 2018

I hate to say it, but you will be better off getting pair of bridge radios like Engenius or Ubiquiti, etc. They can be had for as low as $100USD a pair and will operate like a true bridge. then you could move the MR74's inside for more coverage.

BrandonS · ‎Sep 26 2018

I don't imagine any specific problem with this. I have setup plenty of MX's on default Comcast, at&t, etc. modems where the WAN picks up a private IP. Things like auto VPN should work fine. It is always possible you may come across an issue due to not knowing what the modem is doing like blocking certain services or ports I suppose.

BrandonS · ‎Sep 25 2018

Did you type VLAN 1 when you entered static IP? You want to leave that blank if you intend to have management on your native VLAN.

BrandonS · ‎Sep 24 2018

I think your issue sounds like it could be related to UDP timeout which you cannot change on the Meraki. You could try changing the timeout on your Avaya system to be longer though. Too much jitter would more likely cause poor audio quality, but not phones re-registering like you describe.

BrandonS · ‎Sep 23 2018

The problem could be the UDP timeout on Meraki (that you cannot change) You should be able to adjust the timer on your Avaya gear to be longer though to try to resolve this.

BrandonS · ‎Sep 21 2018

@RichardC1 wrote: What can we do to fix this without having to completely renew the licence and configure under another portal account? In case you have trouble getting the necessary documents I don't think this option will work because even if you created a new organization and purchased licenses you would not be able claim the devices that are attached to the current account.

BrandonS · ‎Sep 19 2018

@BlakeRichardson wrote: Your account manager will also be shown if you go to Help>Get Help and scroll right to the bottom of the page. It will include their name, email and a contact number for them. This is a bit easier than my method 🙂

BrandonS · ‎Sep 19 2018

@GavinMcMenemy wrote: I have a meraki account manager? I guess I should look into that. If you go to Organization > License Info then click add another license and then click contact Meraki sales it will show your assigned sales/account manager and their contact info.

BrandonS · ‎Sep 19 2018

Whoa! Something like that happened to me once. No storm though. A dead tree just came tumbling down and fell across the road right in front of me. It looks like no one got hurt and they were very lucky.

BrandonS · ‎Sep 19 2018

Are you testing from outside your network? I wonder if the reason the iPads and iPhones worked is that you were able to test with cellular data and your MacBook is on the internal network?

BrandonS · ‎Sep 19 2018

Are there many videos you want to whitelist? Would it be possible to download them and host them somewhere else that you have more control of? I also wonder if Cisco Umbrella or similar might help accomplish this.

BrandonS · ‎Sep 18 2018

I'll chime in to say that I have been happy with support on the whole. I manage dozens of organizations and have put in probably ~100 tickets over the years. I would say more than 90% have been handled to my expectation or beyond. That said, definitely call in for urgent issues and don't be afraid to ask for someone else or to escalate when you feel it is necessary. I have probably been pretty lucky and not encountered any real serious bugs or issues, but I still give Meraki support very high marks overall.

BrandonS · ‎Sep 18 2018

The issue of having mixed APs? If you do this I would go in understanding that you may have some issues managing them well or at least try to place them where they cannot overlap each other. Also, I think an MR16 is a bit underpowered and older tech to properly handle a classroom of ~30 modern devices.

BrandonS · ‎Sep 14 2018

I don't see that option. Can you share a screenshot?

BrandonS · ‎Sep 14 2018

I agree with Adam. I would not expect that to work. Printers and shares on a different VLAN need to be addressed directly by IP.

BrandonS · ‎Sep 13 2018

You will be happy to find network-wide > configure > alerts has some options for you.

BrandonS · ‎Sep 13 2018

CVDs? Not sure what that is. MR33 is not designed for high density itself, but on the other hand warehouses are not usually high density wireless usage. More likely you want to consider the MRs with external antennas to aim signal down tall aisles in a warehouse or toward the floor if you are forced to mount them very high above the clients.

BrandonS · ‎Sep 11 2018

MR18 are a bit old and I could see how you have poor performance if you have a lot of users with various devices connecting. Do you have access to the dashboard so you can look at things like channel utilization and how many clients are connecting and how much traffic they are passing? I would start there and then consider how to change things or adding/replacing MR's.

BrandonS · ‎Sep 11 2018

Which model MR do you have now and how many? Have you looked at the dashboard to see how many connections you have too?

BrandonS · ‎Sep 10 2018

Here is the post about it: https://meraki.cisco.com/blog/2018/08/meraki-mr-umbrella-a-match-made-in-the-cloud/

BrandonS · ‎Sep 10 2018

26 is a special release to enable some Umbrella features. You are supposed to have to request it from support as I understand. I would call support and ask them to fix it if you do not want it.

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