Meraki

Noah_Salzman · ‎Jan 23 2020

Hi Everyone, If you attend the SM Webinar today -- which starts at 10:00 Pacific -- and have questions or would just like to escape "real work" for a bit and chat, then please post in this thread. Here's some very obscure trivia in case you need a conversation starter: the Electrologica X8 computer, built in 1964, used memory word lengths that were 27-bits long. Can't imagine that was fun to program. Noah Salzman Product Manager for Meraki SM

Noah_Salzman · ‎Jan 14 2020

What is the specific version of Android you are using? Have you tried this out on a different version of Android (e.g. 9 vs 10)? What version of the SM app are you using? Tell us the hardware type as well, but that is less likely to be the issue.

Noah_Salzman · ‎Jan 14 2020

Hi Marck, Can I trouble you to re-post your question in: https://community.meraki.com/t5/Dashboard-Administration/bd-p/dashboard This area of the Community is devoted to Systems Manager issues which does not cover the topic you raised. Thanks!

Noah_Salzman · ‎Jan 14 2020

Please call support and open a case. If they are unable to help please return to this thread and @ me. Thanks.

Noah_Salzman · ‎Jan 13 2020

"Don't cross the streams, it would be bad." Windows unaffected by this change. This was largely about updating to support Catalina's new code-signing feature (aka Notarization).

Noah_Salzman · ‎Jan 13 2020

Yes, my apologies for not having that at the same time as the release. We'll have notes later this week.

Noah_Salzman · ‎Jan 13 2020

It's hanging out somewhere with with IPv5 and Windows 9.

Noah_Salzman · ‎Jan 13 2020

@SoCalRacer Historically, the Meraki SM team has focused more on iOS than on Android, and more on macOS than Windows. However, we are making significant efforts to change that. Despite any bias we might have, one of the main reasons Trusted Access appeared first on iOS/macOS is that those operating systems have SCEP functions built-in whereas Android and Windows do not. This drastically shortened the development time needed to deliver the feature.

Noah_Salzman · ‎Jan 13 2020

@Richard_W The v3.0.1 agent was tested on 10.12 and up, so Mojave should be fine.

Noah_Salzman · ‎Jan 10 2020

@Meraki_Scott Send me an email with the URL to the dashboard org you will be using. I'm "first" dot "last" at Meraki.net.

Noah_Salzman · ‎Jan 10 2020

Hey Meraki Community, We recently introduced a feature called Trusted Access, it is included as part of the Systems Manager product. It allows your users to self-provision certificates for 802.1x access to Meraki MR networks. The certificates allow mobile devices to make EAP-TLS connections to the wireless network which, of course, means there is no need to authenticate via a username/password. If you are familiar with SM's "Sentry WiFi" feature it is essentially the same concept without the requirement to have your phone or laptop enrolled in MDM. https://documentation.meraki.com/zGeneral_Administration/Cross-Platform_Content/Trusted_Access_for_Secure_Wireless_Connectivity We are looking for MR customers of all sizes -- regardless of whether they currently own Systems Manager -- to try out this feature and provide feedback. The SM team is eager to spend some time with you so we can better understand your use cases and get better insight on how we can improve this feature in upcoming releases. We are particularly looking for customers that use Active Directory for identity management. Regardless of AD: you will need to use iOS or macOS devices to try out the feature (Android will be ready very soon, Windows is still in development). All who participate and provide feedback will be granted 20 free SM licenses. Please send me a direct message or reply in this thread if you are interested. Thank you! Noah Salzman Product Manager for Meraki SM

Noah_Salzman · ‎Dec 9 2019

Hi @Primax98 , Android 4.x support was removed from Systems Manager a little while back. It's likely that currently enrolled devices will still connect, but we removed the ability to enroll new devices. Our goal is to keep SM's OS/platform support as broad as possible but Android v4 had been out for 8 years and the addition of Android v10 meant that it was time to "shift up" in the list of supported versions. Noah Salzman Product Manager for SM

Noah_Salzman · ‎Dec 9 2019

Hey @WesCarlson , can you confirm that v2.5.4 of the Meraki iOS app is installed? That version should have fixed the issues introduced in 2.5.3.

Noah_Salzman · ‎Dec 5 2019

All: this issue is being worked on right now and is considered high priority. We'll update this thread once we can share an ETA on a fix.

Noah_Salzman · ‎Dec 5 2019

I'll dig into this and get back to you. Thanks for reporting this.

Noah_Salzman · ‎Dec 3 2019

Hi Hannes_CD, Can I trouble you to open a support ticket and then, once you have done that, post the case ID in this thread? Thank you, Noah Salzman Product Manager for Meraki SM

Noah_Salzman · ‎Dec 3 2019

Hi D0s3r220, You are welcome to contact me directly. My email is first-name.last-name@meraki.net Noah Salzman Product Manager for Meraki SM

Noah_Salzman · ‎Nov 21 2019

Hey T1, BitLocker (encryption management) is one of our most common requests. That said, it is still sitting in the general backlog, I can't share any more detail than that. With regard to password enforcement, are you thinking via MDM or something done via the agent (that is, do you have a preference or don't care how it gets done as long as you can do it)? I know it is not exciting news, but a lot of our Windows work of late has been in the background improving the plumbing and foundation. This will help in the long run with adding new capabilities, but it means for the next few months there will not be many new "knobs and buttons" released for that platform. Noah Salzman Product Manager for Meraki SM

Noah_Salzman · ‎Nov 20 2019

Programmers don't talk about roadmap... but Product Managers usually don't mind, in some cases. 😉 In this case, @beks88, this is not a feature currently on the road map.

Noah_Salzman · ‎Nov 19 2019

Hey Beks88, When you create the DEP profile in Meraki, including the Enrollment Redirect URL, that profile is delivered to Apple's DEP cloud. So, no, at the moment when an Apple device is fetching it's config it is fetching it from Apple (but retrieving information that was effectively uploaded by a Meraki Admin in the course of she/he configuring DEP in the first place). --Noah--

Noah_Salzman · ‎Nov 14 2019

Hey Beks88, we don't have a guide for this feature beyond what Apple provides. My understanding (which could be wrong) is that Apple is assuming that users of this feature will have web developers who know how to build an authentication web interface based on the information they have provided.

Noah_Salzman · ‎Nov 8 2019

Hey @stevenwhiting ... did it eventually update it's configuration status (such that you could get passed the 'compromised' state)?

Noah_Salzman · ‎Nov 7 2019

@kabst And we appreciate you letting us know! Always good when we can avoid technical forum threads that end like XKCD 979.

Noah_Salzman · ‎Nov 6 2019

Hi Beks88, This thread and your wish have been noted. This issue -- monitoring deployed profiles and ensuring compliance -- is an area we need to improve. Noah Salzman Product Manager for Meraki SM

Noah_Salzman · ‎Nov 6 2019

Hello Izhar, I just wanted to confirm what you said above. The UAE support number did not work? +971 800 018 4600

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