MG21E showing with wrong status on Meraki Organization Overview screen

RobertGardner1
New here

MG21E showing with wrong status on Meraki Organization Overview screen

In the Meraki portal all our MG21E Cellular Gateways are showing as Amber on the Organization Overview screen. This indicates that there is a problem with them.

MG21E Status on Overview screen.jpg

But when we click on each MG21E and view their details they show as green.

MG21E Status on device.jpg

Why does it show incorrectly as Amber on the Overview screen?

Do other people have this same problem?

Is this a Meraki bug?

5 REPLIES 5
KarstenI
Kind of a big deal
Kind of a big deal

Same here with my MG41E, but I never considered it a problem ... 😉

ww
Kind of a big deal
Kind of a big deal

Its a bug. Create a case, lets hope they fix it sooner if more cases are open

TomasB
Here to help

We have the the same issue, all sites with an MG is yellow in the dashboard but the MG it self is green on the site.

Have you got any solution?

CFStevens
Meraki Employee
Meraki Employee

Hey @TomasB , 

 

As @ww correctly pointed out, MG's now have a yellow status in the Organization > Overview section of the Dashboard. Please see the following for more details:

 

https://community.meraki.com/t5/Cellular-Gateways/New-MG-3-102-stable-release-candidate-firmware-reb...

ww
Kind of a big deal
Kind of a big deal

I think its posted in the public release notes of MG 3.102 

 

  • MG’s have yellow status on Organization > Overview when on Cellular
Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.