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Wifi MR42, MR33, alert not internet

Building a reputation

Wifi MR42, MR33, alert not internet

 

I have a new Wi-Fi Meraki installation,
but on my computers windows 10, 8, 7 shows me a yellow symbol and tells me that I do not have internet.

But if I open an explorer I sail without problem.

What is happening or what should I do to avoid the alert. ???

6 REPLIES 6
Head in the Cloud

Re: Wifi MR42, MR33, alert not internet

Hi

This seems Like DNS related alert.

 

Following are the few troubleshooting  steps I shall recommend.

 

Are you able to browse in Incongnito Mode?

Are you able to Ping Google?

Are the APs Live on the Dashboard?

Who is assigning IPs to the Client Devices ?

Are you able to resolve websites? nslookup

Verify DNS entries for a PC. Try to assign Google DNS? 

Verify Firewall Rules.

 

 

 

Cheers
Ajit
ajitsnw@gmail.com
https://www.linkedin.com/in/ajitkumarverma/
Building a reputation

Re: Wifi MR42, MR33, alert not internet


AjitKumar

¿Eres capaz de navegar en Modo Incongnito?
SI
¿Eres capaz de hacer ping a Google?

¿Están los AP en vivo en el tablero?

¿Quién está asignando direcciones IP a los dispositivos cliente?

¿Eres capaz de resolver sitios web? nslookup

Verifica las entradas de DNS para una PC. Trate de asignar Google DNS?

Verificar las reglas del cortafuegos.
Building a reputation

Re: Wifi MR42, MR33, alert not internet

 

 

Are you able to browse in Incongnito Mode?

Yes

 

Are you able to Ping Google?

Yes

 

Are the APs Live on the Dashboard?

Yes

 

Who is assigning IPs to the Client Devices ?

Yes

 

Are you able to resolve websites? nslookup

Yes

 

Verify DNS entries for a PC. Try to assign Google DNS? 

I am using google DNS

 

 

 

Head in the Cloud

Re: Wifi MR42, MR33, alert not internet

Hi

This seems strange to me.

Can we have a test environment?

Connect the same pc to non meraki wifi ?

Connect the pc to any other internet? 

Connect the pc via wire?

 

Lets observe the results.

I believe this may not be a issue with Meraki.

 

Cheers
Ajit
ajitsnw@gmail.com
https://www.linkedin.com/in/ajitkumarverma/
Building a reputation

Re: Wifi MR42, MR33, alert not internet

 

Hi

 

yes, it is too strange because it is not only on a team, it is on all the windwings of the company

Here to help

Re: Wifi MR42, MR33, alert not internet

We have had the same issue. Internet is fine, but Windows reports that it is not.  Because of this, Microsoft Office does not function correctly.

 

The only workaround I've found is to skip the Meraki gear and use a ATT cell phone hot-spot.  Ugh. That allowed us to at least manage the MS Office account before hopping back to use the usual network.

 

Any thoughts would be appreciated.

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