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WIFI is coming up as an incorrect password for new sign ins.

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A model citizen

WIFI is coming up as an incorrect password for new sign ins.

Hello Everyone,

I have several different locations stating that they are occasionally getting guests coming up stating there are getting and incorrect password error when they sign in... At first I wrote it off as human error but now it is happening too often at too many locations to ignore. I double checked and they were indeed entering the correct password and everything looks good at my end... What could be causing this?

Dakota Snow | Network-dad Linkdedin
CMNO | A+ | ECMS2
Check out IT Career Skills onIt Career SkillsIt Career Skills
2 REPLIES 2
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Kind of a big deal

Re: WIFI is coming up as an incorrect password for new sign ins.

How are they authenticating?

 

Splash page with Meraki hosted authentication?

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A model citizen

Re: WIFI is coming up as an incorrect password for new sign ins.

Pre-shared key, we have a splash screen but that just for ToS

Dakota Snow | Network-dad Linkdedin
CMNO | A+ | ECMS2
Check out IT Career Skills onIt Career SkillsIt Career Skills
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