Unable to reach TAMAT web UI

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CESI
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Unable to reach TAMAT web UI

Hello ! 
 
I have a problem when I want to connect to the TAMAT web interface (https). I have already tested with different browsers and the problem persists. The pings work... 
 
But I can reach the ESXi web UI (https)... 
 
 
Configuration:
- Cisco MR44 AP connected to Cisco Switch MS125 and MS125 to Alcatel switch. 
- ESXi / TAMAT are on the same VLAN (69)
- Wireless firewall and Traffic Shaping allowed 
 
When I connect directly to the Alcatel switch in VLAN 69, I can access the TAMAT web interface. 
 
Thanks for your help! 
1 ACCEPTED SOLUTION

Accepted Solutions
ww
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Re: Unable to reach TAMAT web UI

Maybe  the tamat server only allow specific ip range on port 443

View solution in original post

6 REPLIES 6
ww
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Kind of a big deal

Re: Unable to reach TAMAT web UI

If you connect to ms120 on access port in vlan 69, does it work?

 

If you connect on wifi. And whitelist that client in the dashboard. does it work?

CESI
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Re: Unable to reach TAMAT web UI

Even when I connect to the Meraki switch, it doesn't work. 
It looks like a misconfigured firewall rule, but still I allow all traffic. 
 
I have tried adding my URL to my whitelist, but the problem persists.
 
The VW of the Tamat and my PC are pinging each other 
ww
Kind of a big deal
Kind of a big deal

Re: Unable to reach TAMAT web UI

i did not mean url whitelist but client whitelist. so browse the wificlient. then set it to white list it at policy section.

however is does not matter because the problem is also on the meraki switch so its likely not a wifi/ap problem.

 

did your client get the same IP and gateway address on the ms switch as the alcatel switch?

 

 

 

CESI
Here to help

Re: Unable to reach TAMAT web UI

Indeed I tried to add my client to the whitelist but it did not work. 
 
On the other hand I don't have the same IP when I'm on the Alcatel Switch and on the Meraki Switch
ww
Kind of a big deal
Kind of a big deal

Re: Unable to reach TAMAT web UI

Maybe  the tamat server only allow specific ip range on port 443

View solution in original post

CESI
Here to help

Re: Unable to reach TAMAT web UI

Problem resolved, I changed the network tamat

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