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The following devices are already in use

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New here

The following devices are already in use

Hello, all:

 

The company I worked for disappeared (they filed for bankruptcy). They gave me an AP Meraki MR33, but they don't have the email or documentation about the MR33. Is there some procedure I can use the device?

 

Please, your help.

 

Thanks.

2 REPLIES 2
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Kind of a big deal
Kind of a big deal

Re: The following devices are already in use

Contact previous admin and ask to unclaim the device/serial. 

 

If that works  out you can buy a AP license $$$

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Head in the Cloud

Re: The following devices are already in use

Hi @ferado .  As @ww states you’ll need to request the device be removed from the existing network and unclaimed otherwise you’ve just got an expensive doorstop.

 

https://documentation.meraki.com/MR/MR_Quick_Start

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