Good afternoon people.
See if anyone can help me. I have a network that I climbed these days with 25 MR34. There are some smartphones that do not find any of these APs.
I suspect it can only be the endpoint, since I have 3 dozen connected endpoints.
What can I check in the management environment and what can I do on the endpoint side?
I appreciate the opportunity within the community.
Solved! Go to Solution.
Have a look under Wireless Health as a starting point.
What happens if you fire up a test SSID and tweak the data rates and protocols?
Check your band selection config, for those SSIDs. (Wireless > Access control) If they are set to 'Dual band operation with Band Steering' try 'Dual band operation (2.4 GHz and 5 GHz)'. Some devices use passive scanning, which can cause issues like this (see the end of this doc: https://documentation.meraki.com/MR/Radio_Settings/Band_Steering_Overview )