In our office have 23 AP combine with
21 units for MR33 and
4 units for MR74.
and configure to have 4 SSID. all AP is configure RX-SOP to allow at -65 dbm (for roaming purpose) and configure to use auto channel.
While Tablet (using windows 10 as OS )working for a while , SSID were disapper (All SSID disspear from available list) and need to wait 2-3 minutes to recovery by automatically. but It's not disappear for all device at the same time. even the location that Tablet face the problem is in the WIFI network range.
Tablet01 face the issue of disapper but tablet02 is working fine without problem. (2 tablet using at same or very close location)..
I can't identify cause from WIFI controller or Client device itself.
I try to see the event log of for the client and not understand . The log say only 802.11 disassociation for a while then association
Please guide me ,
If there are many more devices connecting fine besides the "one" tablet then I would look at the client device itself.
Thank you for your reply , I also want to thinking about that but it's not occur only one client device .
More device face this issue too.
Is it possible ? this problem might related to WIFI channel or Radio frequently or WIFI load balancing ?
Oh oh... Thank you so much for RX-SOP setting. I changed to -85 dbm
The problem of HHT is HHT try to connect the old AP and did not change to new AP even new AP is stronger signal. That why I set to -65..
HHT (HHT Denso) old device equipment (2.4 Ghz) is not good function of roaming in Mezzanine environment (WH) .
from 2 months HHT is no problem but laptop and Tablet always come with the error disconnect while use APP like a realtime connection.
Do you have any recommend for 5 Ghz , which value is recommend ?
Thank you so much
There is no real recommended value for RX-SOP because its 100% dependent on 'your' environment. The issue is that your trying to use it to force clients to roam which isn't going to work.
Clients are the sole decision maker when it comes to roaming. This means that you need to make sure that your wireless coverage (cells) is adequate so that when they start walking away from one AP to another, there is enough overlap that by the time the signal gets low enough on the client, he will see the next AP and roam to it.
Best way to control that is with power level settings, and antenna (directional for example).