MR76 - Connected and disconnect

SOLVED
npnitin
Here to help

MR76 - Connected and disconnect

we are using MR 76 AP in our environment.

 

We are facing the below issue:

 

IoT devices connected to AP for less than 1 min then move to another AP and stay there for 1 min after that disconnect and then connect to the other AP.

 

AP to AP distance in 12-17 meter.

 

Please assist me in this regard

1 ACCEPTED SOLUTION
GreenMan
Meraki Employee

Are the devices communicating via bluetooth or WiFi?   To my knowledge both of these technologies leave any roaming decisions to the client device itself  (so check documentation and config / firmware options for those)    If it's WiFi, check to see if there are any AutoRF-related reconfigs of the APs, at the times in question - changing channels or Tx power, that might affect the client's decisions.   You could consider fixing those WiFi parameters through an RF Profile:    https://documentation.meraki.com/MR/Radio_Settings/Manual_Channel_Selection%2C_Transmit_Power_Adjust...

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4 REPLIES 4
EJN
A model citizen

I don't have the answer, but see if this helps:

 

https://documentation.meraki.com/MR/Bluetooth/Bluetooth_Low_Energy_(BLE)

Esteban J Nunez
School and Church
K-12 Education
GreenMan
Meraki Employee

Are the devices communicating via bluetooth or WiFi?   To my knowledge both of these technologies leave any roaming decisions to the client device itself  (so check documentation and config / firmware options for those)    If it's WiFi, check to see if there are any AutoRF-related reconfigs of the APs, at the times in question - changing channels or Tx power, that might affect the client's decisions.   You could consider fixing those WiFi parameters through an RF Profile:    https://documentation.meraki.com/MR/Radio_Settings/Manual_Channel_Selection%2C_Transmit_Power_Adjust...

PhilipDAth
Kind of a big deal

Is this causing a problem?  Clients should be able to roam seamlessly.

BillyAkinbredal
Just browsing

There are many times that you can not test connectivity within Azure via ICMP. You could try a test-netconnectivity to the Meraki status page over the VPN. Also, you could try enabling ICMP on the outside of the vMX and ping that, though it may be hindered by the same issues.

The VPN status page on a few implementations I have show numerous disconnects but there has never been and user complaints.

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