cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MR42 not all SSID visible

Highlighted
Just browsing

MR42 not all SSID visible

Hello

I have a strange issue. I have installed a new AP on a site, but only 2 of 5 SSID are visible. Dashboard says, all are broadcasting, config looks fine, as we have everywere the same.
Firmware is 25.13. On all other AP all SSID`s are visible.

 

What could be the problem? Reboot i have done already..

 

Greets

Flo

10 REPLIES 10
Highlighted
Kind of a big deal

Re: MR42 not all SSID visible

Do you see the problem on multiple clients?

Highlighted
Just browsing

Re: MR42 not all SSID visible

Yes, there are multiple users, all have the same problem. On other locations it works fine...

Highlighted
Kind of a big deal

Re: MR42 not all SSID visible

Are you using tags to determine which SSIDs show on which APs?

https://documentation.meraki.com/MR/Other_Topics/Using_Tags_to_Broadcast_SSIDs_from_Specific_APs

 

If you are, maybe the tags on this AP are different from those on the other APs?

Highlighted
Just browsing

Re: MR42 not all SSID visible

The SSID is enabled for all AP`s, no Tags are used.

Highlighted
Kind of a big deal

Re: MR42 not all SSID visible

Not joking but have you tried rebooting it? It's possible it hit a snag or something.
Nolan Herring | nolanwifi.com
TwitterLinkedIn
Highlighted
Kind of a big deal

Re: MR42 not all SSID visible

Ignore me lol

Your last sentence was that you tried rebooting already lol
Nolan Herring | nolanwifi.com
TwitterLinkedIn
Highlighted
Kind of a big deal

Re: MR42 not all SSID visible

I know it's annoying, but I'd try a factory reset as my next step. Or maybe a cold reboot first i.e. turning off PoE on the port.

Highlighted
Kind of a big deal

Re: MR42 not all SSID visible

>Yes, there are multiple users, all have the same problem. 

 

Are these users using different types of devices or are all the devices the same type?

 

I haven't seen it for a long time, but some devices don't process BSSIDs that well.  BSSID is what is used to advertise "SSID"s 2 and up from an AP.  An SSID is used for the wifi network.

If all the devices are the same type then it could be this issue (which is a device issue).

 

 

Highlighted
Kind of a big deal

Re: MR42 not all SSID visible

Possibly there is a schedule keeping those SSIDs from broadcasting?

Highlighted
A model citizen

Re: MR42 not all SSID visible

I had the same problem with my MR42‘s. A cold reboot helped. 
I opened a case: it seems to be a known problem with v25.14 and further. They say: with v26.6 the problem should be solved.

I did update some smaller locations. No issue since then. I will update a big location at christmas. 

Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.