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MR42 no longer broadcast SSID

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MR42 no longer broadcast SSID

MR42 is no longer broadcast SSID.
we have 2 SSID, now 1 SSID is no broadcast anymore.

This is third time of this issue after new using Meraki since Feb2018.
I saw in the knowledge base about SSID availability  but can't fix it.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Kind of a big deal

Re: MR42 no longer broadcast SSID

I haven't personally had any issues with that version - but lots of other people have.  I would upgrade to 25.11.

 

 

10 REPLIES 10
Kind of a big deal

Re: MR42 no longer broadcast SSID

Are you say it was broadcasting the SSID, you changed nothing, and it stopped working?

 

Is this happening across multiple client types (aka, PC, smartphone)?

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Re: MR42 no longer broadcast SSID

yes, I did not change anything and also face the issue for all client .  laptop, IOS, Android

Kind of a big deal

Re: MR42 no longer broadcast SSID

What firmware version are you using?

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Re: MR42 no longer broadcast SSID

I try to checked by myself on the knowledge base. but can't fixed even I set SSID availability is disable/ or set to enable . This is the 3rd time which I faced this issue.
since I purchased feb2018 1st and 2nd time of problem I fix it by reset to factory due to trial usage but now 2 SSID are production environment , please help to fix and tell me where is a root cause

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Re: MR42 no longer broadcast SSID

I checked  2 AP from 9 AP..  

 

FIRMWARE
Up to date
Current version: MR 25.9

 

Kind of a big deal

Re: MR42 no longer broadcast SSID

I haven't personally had any issues with that version - but lots of other people have.  I would upgrade to 25.11.

 

 

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Re: MR42 no longer broadcast SSID

Thank you for your advise, I set the schedule to update firmware by this evening.

I will tell the result once success update firmware.

Kind of a big deal

Re: MR42 no longer broadcast SSID

I've periodically had this issue.  Usually a reboot of the AP resolves it.  I'm hoping the Wireless Health analyzer helps identify these issues in the future without it having to be reported from a user first. 

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
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Conversationalist

Re: MR42 no longer broadcast SSID

I agree in upgrading to 25.11.  It addresses that issue specifically.  I have applied it to a customer late last week and so far no problems.

 

Bug fixes

  • AP spoofs not being detected. (MR52/72)
  • A corner case where AP broadcast on W52 channel when in site survey mode (MR84)
  • A corner case where AP would stop broadcasting SSID (MR30H/33/42/53/53/74/84)
  • A corner case causes AP to reboot (MR18)
  • A corner case causes AP to stop responding to clients (MR32)
  • A corner case causes APs lose connectivity to dashboard until reboot in certain cases (MR33/74)
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Re: MR42 no longer broadcast SSID

I did to update firmware and the problem was gone . Thank you so much.

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