Hello all ,
Could you help me please !
What is the AP plugged into, a basic router or a proper firewall. If the latter, have you made sure that it is allowed to communicate with the Meraki cloud servers by setting rules to allow the traffic?
@akrammeraki please mention who you are replying to by using the @ sign. I think I worked them out but what I'm asking is not what it is directly attached to, but what is between it and the internet.
i.e. MR20 AP -> MS120 switch -> MX64 firewall -> BT broadband router -> internet
If the laptop works then it looks like one of the below:
@cmr thank you for your return ,
We don't have any rules blocked the AP meraki MR20 on firewall.
we can't do ping with this ip address : 192.168.100.144
do you have any method to test this AP meraki.
@akrammeraki if you have no DHCP, how have you given the AP an IP address, did you connect to the local page using the default IP (if one exists), or have you simply configured it from the cloud. Every MR I have set up I have given the initial IP via DHCP and then (sometimes) set it to static, though these days I set them all as DHCP.
@cmr what is the mask ip adress? and the username in blank ?
after can i enter in the configuration page and put this ip address 192.168.100.144 , gateway 192.168.1.99 : and DNS : 18.104.22.168.d
@akrammeraki once logged in, yes you can program as suggested. For the initial access pretty much any subnet mask will work as you are only 1 address different but normally you would use 255.255.255.0
You might need to be on the wireless side, does the AP broadcast a Meraki setup SSID? If it does then connect to that and the IP address would be 10.128.128.126
The serial number is used in the username field and you leave the password blank, sorry my mistake (blame bad memory)