Location Heatmap - incorrect location

Pipeline
Comes here often

Location Heatmap - incorrect location

our location heat map is showing devices and AP's etc, but on the wrong map location!

 

Why would this be?

5 REPLIES 5
ww
Kind of a big deal
Kind of a big deal

The APs are on the correct positions on the map? The client is in reach  of 3 APs?

Pipeline
Comes here often

no

 

the map is an entirely different location to where the APs and clients are actually located. 

 

APs and clients are showing, map location is wrong 

ww
Kind of a big deal
Kind of a big deal

Was it good before?

Did you set the correct addresses  at the APs? You can set APs on a custom floorplan

https://documentation.meraki.com/zGeneral_Administration/Monitoring_and_Reporting/Placing_Devices_on...

Pipeline
Comes here often

Thanks, that worked

Pipeline
Comes here often

Do you also know how to see the total amount of data that has passed through the switch internet trunk port over a designated timeframe

 

thanks

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