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Laptops unable to see corp SSID on some APS - Meraki 25.14

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Laptops unable to see corp SSID on some APS - Meraki 25.14

Over the last week or so we have had random reports of some laptops not being able to see the corporate SSID on some access points on the same physical site. If they move around the site and connect to a different AP they may be able to see the SSID. The strange thing is in a location where they cannot see the corporate SSID, they can see the guest SSID. On affected laptops we have updated all Windows Updates, network drivers etc and still have the issue.
We recently upgraded Meraki to 25.14 and believe since then we have started to see this issue. Our APs are set to auto in terms of channels, power etc, this is the same as it was before the 25.14 upgrade and it was working fine and we never saw this kind of behaviour. I have raised a case with Meraki, waiting to hear back from them, assume they may ask us to upgrade to 26.6. Has anyone else experienced issues with this version of software?

4 REPLIES 4
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Re: Laptops unable to see corp SSID on some APS - Meraki 25.14

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Re: Laptops unable to see corp SSID on some APS - Meraki 25.14

Another - https://www.reddit.com/r/meraki/comments/e2fnkk/ssid_problem/

 

We are in the process of upgrading to 26.6, dont quite understand how 25.14 got to stable release.

Kind of a big deal

Re: Laptops unable to see corp SSID on some APS - Meraki 25.14

It is a known issue. Either downgrade to 25.13 or upgrade to 26.6

No clue why Meraki is fine with leaving this as the stable version
Nolan Herring | nolanwifi.com
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Re: Laptops unable to see corp SSID on some APS - Meraki 25.14

Upgraded all networks for 26.6 and so far so good, no issues in my testing or reports from other sites.
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