We have just took over one running Restaurant in Dubai. We have one Meraki AP M33, which was already running into this restaurant when we took over. When I tried to register this AP with its serial # to Meraki site under my company email address, it is showing that it is already registered, but I do not know under which email address it was registered. Now I want to register this AP under my organization email. How can I do it?
@Aamir-Soorty : did anyone who you know working for that restaurant earlier and had access to Meraki portal, if yes he should unclaim the device and then you can claim it under your org.
At this point it sounds like you’ll be purchasing a new MR and license. Without that email address or proof of purchase Meraki support can’t assist you.
Unfortunately so. A waste I know but without proof of purchase or email of previous owner then this all stacks against you
I've had a similar situation, perfectly working MR33 and the licence has just run out (after purchasing the bar/restaurant 2 years ago).
No one has a clue who previously had access etc and no direct proof of purchase.... so it's a new MR36.