We have a mixed environment of windows and apple laptops as well as ios and android mobile devices. I've done a lot of tweaking to our system since joining the company but, I feel like devices are still staying attached to APs and not changing quickly enough to new APs when they roam or not changing at all.
We use MR42 APs and we have 9 in the building right now. The building is a 3 story, concrete nightmare. Mostly concrete walls with glass conference room walls. It's your typical rectangular shaped but, internally there are just a lot of obstructions. 3 APs per floor, evenly spread out, linearly (or as near to linear as possible... not my choice but it was handed to me like that and I just have to deal with that layout for now).
Things I've done to improve the wlan:
After those changes, things seem to be quite a bit better but, I'm always looking to make improvements even if they're just minor. Is there anything anyone here could recommend for improvements or things to look at? I can also post other info (graphs etc) if it's felt that would be helpful. Thank you all for your help!
update your clients driver and tweak the driver (roaming) settings.
set minimum bitrate higher in the dashboard
Yeh I have tweaked the driver settings on the windows clients. Checked our minimum bitrate and it's set to 12Mbps. That seems okay?
If you want clients to roam faster then increase the minimum connect speed to 12Mb/s rather than changing the power level.
Do you have client balancing enabled? You don't have a lot of AP's, so they may be rejecting associations to maintain even load among the three per floor.
Also, have you updated the drivers on Windows clients? I would not recommend changing the driver settings but make sure you are running the latest drivers from the WiFi adapter OEM if at all possible.