Delete more than 100 users per month

SOLVED
MichelRueger
Building a reputation

Delete more than 100 users per month

Hi All, 

WE are Using Meraki AcessPoints for Public Events. Now we have a problem. the Dashboard only accept do delete 100 User Data per Month!! Why???

 

After an Event, we are legal pushed to delete all user Data in the Dashboard. Now if I go to the Dashboard  on Clients and select them all and click on forget the Dashboard tells me that I can only delete 100 User per Month!

 

Why, is there any reasonable reason???

 

IS there a way true API to delete them all?

 

Thanks for any Help

1 ACCEPTED SOLUTION
BrechtSchamp
Kind of a big deal

There's a specific API call to remove PII (Personally Identifying Information). It was added due to GDPR regulation. Check if that helps your case:

 

https://documenter.getpostman.com/view/897512/meraki-dashboard-api/2To9xm#b7c77f0c-51e2-4ad5-9bef-d1...

 

2019-04-15 10_44_17-Greenshot.png

 

View solution in original post

2 REPLIES 2
PhilipDAth
Kind of a big deal
Kind of a big deal

I would just create a new network which is a copy of the old, move the kit, and delete the original.

 

If this is an MX and is not a combined network you can also change the client tracking type from MAC to IP and back to MAC to wipe all client statistics.

https://documentation.meraki.com/MX/Monitoring_and_Reporting/Client_Tracking_Options

BrechtSchamp
Kind of a big deal

There's a specific API call to remove PII (Personally Identifying Information). It was added due to GDPR regulation. Check if that helps your case:

 

https://documenter.getpostman.com/view/897512/meraki-dashboard-api/2To9xm#b7c77f0c-51e2-4ad5-9bef-d1...

 

2019-04-15 10_44_17-Greenshot.png

 

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