Having a strange issue. Our PCs are able to see our wireless network but are unable to connect. I am able to go online and see all of the AP points and I am also able to ping msn & google from the APs but can not connect to them. We have a Guest network setup and when trying to connect to it we get the message: Access Denied. Any ideas? We are using MR33.
Says there is a firmware update. We are new to the Meraki MR33 should you always upgrade your firmware when there is an update or should you wait for a while?
drusher101 I would try first to create an open network with no password and see how it behaves use Meraki DHCP. Also I know there will be problems if you try to setup WPA/WPA2 encryption just try WPA2. I guess what I'm trying to say is check your settings because you're getting an access denied. Let me know if I can further assist you.
On the EMP Network we are using Security Type - WPA2-Enterprise Encryption type - AES and using User authentication.
On Guest Network Since it is not connected to our network at all Security Type - No authentication Encryption - None
I have also updated to the latest firmware for the MR33 MR 24.11
Do the RADUS servers say they are sending an ACCESS-ACCEPT and allowing access?
If they are sending an ACCESS-REJECT they you have to look at your policy on your RADIUS server to determine why.
Okay so it looks like you have it Open which is good but looks like you have there sign on with Meraki authentication which you have to make users. Also you have captive portal strength on to "block all access until sign on is complete". If this is just a Guest Network with no password you would have to change it to None (direct access) unless you want to add a splash page.