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Clien association failure, and what does this mean type='Association attempts' num='5' associated='f

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Clien association failure, and what does this mean type='Association attempts' num='5' associated='f

Client complaining that they cannot connect to wifi,, and I see the following in the event log. What does this event mean?

 

4 REPLIES
New here

Re: Clien association failure, and what does this mean type='Association attempts' num='5' associate

type='Association attempts' num='5' associated='false' radio='1' vap='0'

Head in the Cloud

Re: Clien association failure, and what does this mean type='Association attempts' num='5' associate

Just means the device attempted 5 times to connect and failed 5 times. Associated = false = not connected. Radio 1 = probably the 5GHz radio

I would verify the client didn't fat finger the PSK (assuming it is a PSK SSID) and if its 802.1X then make sure their AD isn't locked.
Nolan Herring | nolanwifi.com
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New here

Re: Clien association failure, and what does this mean type='Association attempts' num='5' associate

Thanks Nolan. I'll check out their AD account.
New here

Re: Clien association failure, and what does this mean type='Association attempts' num='5' associate

Client account and password were fine. We needed to manually add the network, and all security settings for the client to successfully attach to wifi network.