Clien association failure, and what does this mean type='Association attempts' num='5' associated='f

dlmus33
Here to help

Clien association failure, and what does this mean type='Association attempts' num='5' associated='f

Client complaining that they cannot connect to wifi,, and I see the following in the event log. What does this event mean?

 

4 REPLIES 4
dlmus33
Here to help

type='Association attempts' num='5' associated='false' radio='1' vap='0'

Just means the device attempted 5 times to connect and failed 5 times. Associated = false = not connected. Radio 1 = probably the 5GHz radio

I would verify the client didn't fat finger the PSK (assuming it is a PSK SSID) and if its 802.1X then make sure their AD isn't locked.
Nolan Herring | nolanwifi.com
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Thanks Nolan. I'll check out their AD account.

Client account and password were fine. We needed to manually add the network, and all security settings for the client to successfully attach to wifi network.

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