Apple Macbook Air Dropping WiFi connection while Airplay

AugieV
Here to help

Apple Macbook Air Dropping WiFi connection while Airplay

This is the error that I see from client

 


Unexpectedly disassociated, but the client had a successful connection to SSID BJPWLAN for 2 minutes on AP G214.
CHANNEL
48
BAND
5
GHz
SNR
61
dB
TIME TO CONNECT
1550
ms
802.11 REASON (CODE 34)
Missing Acknowledgements

3 REPLIES 3
BrandonS
Kind of a big deal

That reason code means, "Association denied due to excessive frame loss rates and/or poor conditions on current operating channel" according to: https://community.cisco.com/t5/wireless-mobility-documents/802-11-association-status-802-11-deauth-r...

 

Have you tried another channel?  What does RF spectrum look like?

 

- Ex community all-star (⌐⊙_⊙)

Hi Brandon 

 

Thanks for the reply finally figured it out with the help of Tech support. It looks like the Client Balancing feature was moving the clients to another AP while they were air playing. Turned it off and it solved the issue

BrandonS
Kind of a big deal

Glad to hear you found the solution.  Thanks for coming back to update this.

- Ex community all-star (⌐⊙_⊙)
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