Managed Services licensing transfer to single customer licensing
I´ve got a partner that has a managed services set up. From time to time customers change their mind and wants to control their own environment ie leavning the managed services. They then typically want to purchase the equipment they are using and the licenses with it. How is this transfer done?
Hello, I had a discussion with a Meraki SE yesterday and he confirmed that the licenses can´t be transferred from the MSP to a customer. The hardware can be sold but the licenses needs to be re-purchased so the customer has to be weary about when in time an exit from a managed service is a good idea.