Hello fellow Meraki users,
Since 13.28 for the MX I've seen at least 5 sites update fail. When I push through an update on any of these sites the MX fails. I then have to travel onsite and do a factory default on the Security Appliance. I then have to attempt to do the update several times before it finally takes.
The only common denominator with all these sites is they are on optimum/cable vision internet service. Our other clients with similar equipment do not have this issue. I've opened up several cases on this but because after a few tries the update does go through and the MX works fine afterward.
The issue is now I don't push updates unless I'm onsite and I am willing to be down for at least an hour.
Any ideas on why these updates are failing? Is there anyway to get to internal logs to find out why an update failed?