Lost PoE on Z4 after upgrade to 18.211.5

[StevePF]

Hi, 

We lost PoE on a few Z4 after upgrade to 18.211.5.

Wondering if anyone had this issue?

Logging locally, the PoE option on port 5 is on.

[Mloraditch]

It's not in the known issues list last I saw but this is a bug per support. We had to roll back to 18.211.3. I'd open a case so you get attached to the bug and get notification when it's fixed and increase its visibility.

[Inderdeep]

This is definitely a bug, Do check with support @StevePF 

[webx123]

Hi,

Working with OP. The bug ID is MX-34938. We can read it in 19.1.7 change log but no reference to this bug on the newest 18.211.5.1 stable change log. 

[chakshu]

This is a known bug on 18.211.4/.5, rolling back to 18.211.3 should fix the issue.

[DonkeyDOC]

I had a ticket with Support, but they said nothing wrong with it. 
I just tested in lab and I can repeat the issue.
with a power injector on port 5, my camera and port 5 both work.

[Mloraditch]

Did you mention the bug id listed above? You may need to escalate. Support engineers are not perfect.

[BobR2]

Mine was fixed in 18.211.6.

[AlexL1]

H StevePF, Mloraditch, and DonkeyDOC,

I hope your day is going well.

We would like to let you know that this was resolved in MX 18.211.6+ and 19.1.8.

The workaround was to downgrade to MX18.211.3.

If you have any questions, please let us know.