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Recent Dashboard Outage + Camera Recorded Playback

Getting noticed

Recent Dashboard Outage + Camera Recorded Playback

Not sure if it is related, but with the recent outage with dashboard (and issues still occuring), is anyone else seeing in their cameras that there is no green bar loading on the timeline for video playback? 

 

I was under the impression the green bar is loaded from the metadata sent to Meraki, we have a whole bunch of cameras (mixed with retention and non-retention based storage) not showing any footage playback regions.

2 REPLIES 2
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Meraki Employee

Re: Recent Dashboard Outage + Camera Recorded Playback

Hey @Priesty, have you opened a support case on this? This will help us investigate whether or not this is related to the outage. Thank you! 

 

Geraldine

Getting noticed

Re: Recent Dashboard Outage + Camera Recorded Playback

yes, no response yet.
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