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Minimum Recording Time

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Minimum Recording Time

Merakians,

 

MV line stats that a minimum of 3 days (or there abouts) of footage is already held regardless of smart retention being enabled. Anyone else discovered the message "there is no footage" for a period within this minimum retention time frame? because we did and we couldnt playback some footage that was only 2 days old. However when the motion was detected the footage became available. So looks like the smart retention was kicking in as designed by even during the 3 day period.

 

cheers

3 REPLIES 3
Kind of a big deal

Re: Minimum Recording Time

Maybe they introduced a bug when the new motion detection algorithm became a thing. What camera model is it? Have you opened a ticket?

Meraki Employee

Re: Minimum Recording Time

Please raise a case to make sure something unexpected is not happening. If you have motion based retention enabled it should have all of the last 72 hours (3 days) of video.

Getting noticed

Re: Minimum Recording Time

Will do thanks
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