Is there anyway to lock the rotation of an MV? I am not sure why but one of my cameras kept getting rotated after a few days. Maybe another user with admin rights has rotated it.
Is there a way to lock it or at least pop-up prompt to confirm changes to the settings to avoid accidental changes to settings?
No, not the PTZ or motorized rotation. I am referring to the 0° or 180° under the dashboard camera settings (together with "Optical Zoom", "Focus", "Aperture" and "Privacy Window").
lol boy did I miss the mark. Sorry I must have misread
I'm not sure of any way to lock it, especially if it is an admin doing it (which it must be right?). If someone has read-write access, there isn't a way to stop it.
What you can do is setup email alerting for when changes are made to a network and you can see who is doing it that way.
You can also go to ORG>CHANGE LOG and from there you should be able to see who and when if any changes were made. I say 'if any' in the off-chance its being done because of a bug and not another admin.
If you are sure this is not an admin, then I suggest you raise a support case in the event that this is not a user interaction, but an issue with the internal camera configuration which is reverting to a previous state and undoing the 0/180 degree rotation setting.
Support case has been raised but no suggestions as to why is this happening.
Happened again last night at 11:00:25 pm Dec 31st local time. Interesting thing is that it only happen to one of the 2 cameras at the same location. Same camera every time.
Case # 03440243.
Funny you should bring this up because I have seen this happen to some of our cameras and no one has changed the settings, I personally think this could be a software bug @GeorgeB
This is a known issue which I believe affects all models of cameras. Engineering thought it was fixed on 3.26 firmware but it's still happening.
Going to add my name in here. I set up an MV72 over the weekend and I'm having this problem. It was on 3.25 originally, and I upgraded to 3.27, but it's still happening.