Hi Jenny,
Apologies for the delay on this. You've sent your email to the correct place - onlinelearning-help@meraki.com - and we are looking into the issue. It seems that some of your users are encountering a data synch issue that causes them to not be properly configured as partners in our online learning system.
We'll be following up shortly via your helpdesk case.
Cheers!
Caroline S | Community Manager, Cisco Meraki
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