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I have an MX64 and MR42. I am struggling to set my Sonos up with this network.
Usually a Sonos is plugged into a home router (EE in this case) via Ethernet cable, it then picks up the wireless connection, you can then unplug it and it will carry on working wirelessly.
In this case I am plugging it into the MX64 to pick up the connection from the MR42 to then work wirelessly, but it doesn't connect. I am putting my MR42 in bridge mode and I only have one VLAN.
Has anyone come across this problem before, if so could you please offer some guidance?
Check to make sure you are allowing local LAN access and not doing any isolation on the Wireless. It's under Wireless --> Firewall
And be sure that the port on the MX you're connecting the SONOS to is an access port in the correct VLAN.
I think it depends on your cell phone whether it can succesfully fetch the WiFi password for your WiFi from it.
On some cell phones it can automagically connect to your WiFi without ever having it connected to your network via wire. For that it connects to an SSID broadcasted by the speaker and sends it the password for your SSID.
If that fails it seems to fall back to the method you described where you have to connect the speaker over wire temporarily. However there again, it depends on the cell phone whether it can fetch the WiFi password or not. For good reason recent cell phones don't allow that these days. So when that fails another wizard again should take over allowing you to enter the PSK of your SSID. Some screenshots of the steps in it below.
If that wizard failed to start, perhaps you can start it manually using the first item in the advanced settings menu (while it's still connected via wire of course):
I hope that helps!
My experience with Sonos is: cable or wifi, but do not use both. Not sure what Sonos you have, but older models are prefer the cable, however newer models are prefer the wifi more.
Check L3 / L7 firewall configuration as jdsilva said, might you need to "statically address your Sonos with whitelisting".
Hope that helps!