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Bugs with case details

Getting noticed

Bugs with case details

 Since I can't access the case details on different browsers I don't want to file a new case Smiley Very Happy. Until today morning, I'm not able to access a case in detail. When clicking on cases I see all my open cases, but wanting to view details and even answer to a case, the site is stuck in spinning. Doesn't matter what browser I use. Anyone else experiencing this bug?

3 REPLIES 3
Kind of a big deal

Re: Bug - Can't access case details

Working fine here (Chrome on Windows 10 and Android).

Kind of a big deal

Re: Bug - Can't access case details

I hate the cases page period. I've been complaining to my Meraki Account team since I stared this job about 2 years ago about that page. I've had multiple cases open for a long list of issues. The "new" cases page is effectively unusable to me right now. I avoid those pages and do notes via email and call in as much as I can.

Highlighted
Getting noticed

Re: Bug - Can't access case details

I can now access again the case details, but have another bug.

 

I can't upload any Files when accessing the cases with Safari on macOS

 

Safari 12.1 (14607.1.40.1.4)

macOS 10.14.4 (18E226)

 

Anyone else experiencing the same issue?

 

On Firefox uploading Files works fine, haven't tested yet with Chrome.

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