iOS User Enrollment fails


iOS User Enrollment fails

Hi everyone, 

I am currently trying to integrate a BYOD solution for our employees. 

I first set up Directory Sync in Apple Business Manager via Google Workspace Sync, which worked like a charm. 

I then added Apple Business Manager to Meraki Systems Manager and created Owners as well as the User inside the VPP Section. (Manage > VPP > user management, having identical values for mail address and managed apple ID).

When trying to initiate the user enrollment via user enrollment link, I get asked to login with the google account. 

Afterwards I get asked to download the profile. After clicking on the "Download" button, an error appears which says: 


"Error! Something went wrong! We couldn't find this user."

Am I missing something? 

0 Replies 0
Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.