Having trouble downloading the SM Agent on Windows

Sukhman
Conversationalist

Having trouble downloading the SM Agent on Windows

I have been trying to download SM Agent on my laptop but i am unable to download. It says the installer is being built, please wait a moment and then it gets stuck there and nothing happens.

7 REPLIES 7
PhilipDAth
Kind of a big deal
Kind of a big deal

What happens if you use a different browser?

I tried it in different browsers but still it gives the same error. I guess something wrong on their end.

I tried it in different browsers but still it gives the same error. I guess something wrong on their end.

@Sukhman Do you have a firewall that is blocking .msi files from being downloaded?

 

Can you try a different internet connection and see if the problem follows your device, I have never seen the error you are describing before. 

__JavierMendoza
New here

The same happens to me too
EHPO
Here to help

I have the same issue in diferent connections. Tested in other browsers too.

 

Has 2 days trial licence and cant install agent SM.

 

Windows 10 MDM ok.

 

2018-09-20 (1).png2018-09-20.png

Cisco CCNA/CCNP and Meraki
EHPO
Here to help

Download OK. Start test.

Cisco CCNA/CCNP and Meraki
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