Download Recovery Certificate Issue

Alex_D
New here

Download Recovery Certificate Issue

Good afternoon all,

 

I want to get a certificate (.p12 file) for an Institutional Recovery Key through the Meraki dashboard but anytime I click the download button, nothing happens.  If I forget to type a password in, I do get an error message so I don't believe the button is broken.  I've been doing this on a new profile as I want to test the File Vault encryption process with MacBook Pros in the organization, without affecting everyone's machines.  Can it be something with my permissions, perhaps?  Or maybe I'm missing something.

 

Help!  Whatever you have is appreciated.

 

Alex

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