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Cannot remove management profile

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Cannot remove management profile

Hello,

 

I have an iPad that I have removed from our MDM, on the iPad the management profile is still on there and I cannot remove it, 

 

When I go to reenroll the device I cannot because there is another profile on the device. 

 

The iPad is not in the DEP either. 

 

How can I remove the profile? 

2 REPLIES 2
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Re: Cannot remove management profile

@MilanVuletic  you have said the device is not on DEP because that is when you cannot remove it 

 

then you need to do factory resetting on the device for you to be able to completely remove it 

 

if that didn't work then contact the support 

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Re: Cannot remove management profile

righttttttttttttt it totally skipped my mind, thank you this worked 

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