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Transfer an Organisation from one MSP to a new MSP.

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Transfer an Organisation from one MSP to a new MSP.

Hi!

 

Is it possible to transfer an organisation(Customer) from a MSP  dashboard to a new MSP dashboard?

 

/Lennart

2 REPLIES
Building a reputation

Re: Transfer an Organisation from one MSP to a new MSP.

 

You basically just need to add administrator access for the "new MSP dashboard" e-mail address to the organisation. As soon as you do that the org will show up in it's MSP.

 

From the docs:

"To aid MSPs in the management of multiple customer organizations, the MSP Portal will automatically be displayed for any user account with access to multiple organizations."

A model citizen

Re: Transfer an Organisation from one MSP to a new MSP.

Hi @LennartC,

 

Word of warning - your support cases are linked to your MSP (Customer ID).

 

 

If you are giving a customer access, request the Meraki support team enabling Meraki Branding so you can remove the link to your support cases.

 

Thank you,
Peter James