cancel
Showing results for 
Search instead for 
Did you mean: 

Transfer an Organisation from one MSP to a new MSP.

Highlighted
New here

Transfer an Organisation from one MSP to a new MSP.

Hi!

 

Is it possible to transfer an organisation(Customer) from a MSP  dashboard to a new MSP dashboard?

 

/Lennart

2 REPLIES 2
Kind of a big deal

Re: Transfer an Organisation from one MSP to a new MSP.

 

You basically just need to add administrator access for the "new MSP dashboard" e-mail address to the organisation. As soon as you do that the org will show up in it's MSP.

 

From the docs:

"To aid MSPs in the management of multiple customer organizations, the MSP Portal will automatically be displayed for any user account with access to multiple organizations."

A model citizen

Re: Transfer an Organisation from one MSP to a new MSP.

Hi @LennartC,

 

Word of warning - your support cases are linked to your MSP (Customer ID).

 

 

If you are giving a customer access, request the Meraki support team enabling Meraki Branding so you can remove the link to your support cases.

 

Thank you,
Peter James

Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Points Contest
Join us for a month-long contest with heaps of swag to win!

Learn More ›