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Unable to use Apple Configurator on DEP enrolled devices

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Unable to use Apple Configurator on DEP enrolled devices

Hi all,


I'm having a few issues when trying to use AC2 on my recently enrolled iPad. Usually I wouldn't use DEP but as it has been suggested to me by many resellers over and over, I thought I'd give it ago. But, it's being a huge pain!

In the past I would enrol the device using a Blueprint, including the MDM server and Organization and I'd be able to edit it however I see fit. But when I use both Manual Enrollment and Automated Enrollment, AC2 refuses to cooperate with it.

Screen Shot 2017-12-05 at 10.20.36.png

I have even compared the Mobile Device Management profile between a DEP enrolled iPad and a manually enrolled iPad outside of DEP and they are similar.


Has anybody else experience these issues? Has anybody got a permanent solution?

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