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Unable to add tag in Meraki MDM

Conversationalist

Unable to add tag in Meraki MDM

Literally the title.

 

I go to add a tag, and the "continue" is greyed out. When hovering over the button, the cursor becomes a "No Entry" type symbol.

 

Is this a licencing thing? Is it just broken for me? What have I done wrong?

 

Continue.JPG

 

Thanks.

5 REPLIES 5
Kind of a big deal

Re: Unable to add tag in Meraki MDM

The continue button becomes available once you select a device. In your case it seems like you don't have any devices yet?

image.pngBefore selecting a deviceimage.pngAfter selecting a device

Conversationalist

Re: Unable to add tag in Meraki MDM

Thanks for the advice, BrechtSchamp, but we have a lot of devices.

 

Devices.JPG

 

I suspect it's because we are on the Legacy version. Without being licensed, I can't see the devices in the list.

 

License.JPG

 

I'll continue chasing the bosses for mo' money!

 

giphy.gif

 

Highlighted
Kind of a big deal

Re: Unable to add tag in Meraki MDM

Ah, that'll be it!

Kind of a big deal

Re: Unable to add tag in Meraki MDM

Yip its because you are using the free version, your initial screenshot actually mentions that. 

Meraki CMNO, Ruckus WISE, Sonicwall CSSA, Allied Telesis CASE & CAI
Conversationalist

Re: Unable to add tag in Meraki MDM

For reference, we think we've found a work around for the time being.

 

Select a device and click Edit Details - 

Edit.JPG

 

Under the Tags section, type in a new tag and click the "Create" option - 

New_Tag.JPG

 

This new tag will now be available to all devices, but you will need to 'manually' add the tag to each device that needs it, as you cannot access the list due to the license restriction.

 

Let hope this helps other folks whose bosses moan about spending too much money!

 

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