Sync failed: Oauth problem advice: bad request (400)

XXDXX
Here to help

Sync failed: Oauth problem advice: bad request (400)

Hi

 

When I go to Systems Manager > DEP , I get the "Sync failed: Oauth problem advice: bad request (400)" .

 

Any idea on this error?

 

Thanks in advance.

7 REPLIES 7
vassallon
Kind of a big deal

@XXDXX I would suggest trying it again. That message makes me think there was a bad API call at that time. 

 

If the error is still occurring I would check the MDM setting in organization to make sure there are no errors there.

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Thank you for your reply.  I'm still getting the same error.

 

2019-08-01 09_19_05-Meraki Dashboard.jpg2019-08-01 09_14_25-MDM settings - Meraki Dashboard.jpg

 

I've checked MDM settings and there are no errors there.

 

 

vassallon
Kind of a big deal

@XXDXX At this point I would reach out to support. I just verified I can do a full DEP sync with no issues. 

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Strange ..  when I did a manual Sync in Overview, it says Syn successful ... but not in System > DEP

 

2019-08-01 10_00_06-email.jpg

vassallon
Kind of a big deal

Weird, what if you try from the System > DEP screen now?

 

If you get the same error I would definitely loop in support. 

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Never mind, I just removed the existing DEP token and upload a new one, and it worked.

 

Thanks for all the replies.  Much appreciated! 

vassallon
Kind of a big deal

Glad you were able to get it resolved that way. Still strange that your token would have gotten broken though.

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