Screensaver not kicking in for one test laptop

MrLeoChan
Comes here often

Screensaver not kicking in for one test laptop

We have three laptops for our testing period (2 mac 1 windows). The Mac in question is up to date on OSX updates, has the agent and the profile installed, has a "Yes" under Managed in the dashboard, and checks in regularly. For some reason, the base policy (screensaver 5 mins) doesnt kick in. The screen saver works fine of the other two laptops.We've uninstalled/reinstalled the meraki mdm profile and restarted the laptop many times.

 

Has anyone experienced this before?

2 Replies 2
sophiawilson
Just browsing

If it is not working properly then uninstall it and again install it. Further if you are facing this issue then read this blog, Dell Laptop Not Charging, you'll find the solution from this blog.

Have you installed the profile as well as the agent on the Mac?

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