SM App notifications

vassallon
Kind of a big deal

SM App notifications

Has anyone else noticed that the SM App seems to have notifications that you cannot clear?

 

IMG_0001[1].PNG

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7 REPLIES 7
BlakeRichardson
Kind of a big deal
Kind of a big deal

If you click on the items listed under "recent activity" does it clear them?

 

Otherwise if they are not needed I would just turn notifications off. 

I just tried and it didn't make any difference. We don't want to turn off notifications in case we need to push out a message to all iPads in the district.

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Hmm, I think you are going to need to open a support case. 

@BlakeRichardson,

 

I already did, I was just curious if others were seeing the same type of behaviour on iPads with the App.

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@vassallon  I have just sent a bunch of notifications using SM to my device, I get these notifications however I don't have any stuck notifcations like you. 

 

My device is set to show banners, badges and play sounds. 

@BlakeRichardson 

 

I'm 99% certain, it's due to Apps being delivered to the iPad and either potential or past App updates and/or Apps not installed. 

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vassallon
Kind of a big deal

@BlakeRichardson Just to test my theory, I just setup an iPad that had been offline for over a year and boom 53 notifications. I can scroll partway down the home page and the number has dropped to 33, so I believe this confirms what I was thinking and because you can only see a limited number of entries, I can't see the 33 other entries for apps that are available to download.

 

I just checked the number of Apps available for this iPad, 6 automatically downloaded and 47 are missing and available to download from the Apps section of the Meraki App. 

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