As of the last couple of days, I seem to be missing the "Clear Passcode" button. I only have option to "Lock Device", "Selective Wipe", "Erase Device", and "Unenroll Device". I know the option was there on Monday but I'm not sure what happened.
Does anyone have an idea of what might be happening?
Thanks in advance.
Yes, I believe there's a known issue, open a support ticket so they can track it, for some dashboards I heard ALL of the buttons disappeared, while most others see all of the buttons like normal. I've checked mine and see it's the same as you. I was missing all of the mobile security buttons, and now I see they're back EXCEPT for clear passcode. I'll ping Support as well, it's just a back-end tweak that's needed.
I think mine disappeared when the "Unenroll device" button appeared. Didn't really think anything of it until I needed to unlock an iPad. Got a ticket open now.
Yep, I can confirm that it is fixed. Thanks for your help in replying and getting this resolved. I appreciate it.