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Meraki enrollment failing through Apple Configurator 2

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Meraki enrollment failing through Apple Configurator 2

Hi,

 

For the last week or so I am getting error when trying to install the management profile through AC2. This has worked for the last 2 years without an issue for me.


Receiving error: Profile Installation Failed: A Connection to the server could not be established. (MCInstallationErrorDomain - 0xFA1 (4001).

 

I have also received an error about the enrollment certificate being invalid.

 

These are older iPads (iPad 4th Generation) still on iOS 10.3.3 - working on replacing them and having the new ones on DEP but these are all I have for the meantime.

 

Please help.

5 REPLIES 5
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Re: Meraki enrollment failing through Apple Configurator 2

Hi,

 

I have the same problem with an Apple TV 4K, before it was working perfectly, I recently erase content due to Beta TvOS and now I am not able to enrol it again using Apple Configurator 2 !!

Kind of a big deal

Re: Meraki enrollment failing through Apple Configurator 2

Try re-adding in your MDM connection in configurator and see if this fixes the issue. 

Meraki CMNO, Ruckus WISE, Sonicwall CSSA, Allied Telesis CASE & CAI
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Re: Meraki enrollment failing through Apple Configurator 2

I'm using the profile to enroll, not the link you enter during the supervision process so there is no 'link' to enter...

Getting noticed

Re: Meraki enrollment failing through Apple Configurator 2

@Tom-B I ran into something similar recently.   After pushing the profile to the iPads and tapping Apply profile i would get an Invalid Profile error.

 

I had to disable AD authentication to complete an enrollment via AC2.  After the enrollment was completed, I then re-enabled AD authentication.

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Re: Meraki enrollment failing through Apple Configurator 2

Hmm... interesting. Unfortunately we don't utilize any AD features in our setup, just reset the iPads every few months and re-enrol via using the downloaded Meraki profile in AC2.

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