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Meraki SM on Android Using 21GB of Storage!

Here to help

Meraki SM on Android Using 21GB of Storage!

I have the Meraki SM app on an android device that is taking up 21GB of storage.

Is there any way to clear this data without wiping the phone?

The phone is literally just an on call phone that has an app that diverts SMS messages to whoever is on call, but because there is no space now the sms forwarding has stopped.

5 REPLIES 5
Kind of a big deal

Re: Meraki SM on Android Using 21GB of Storage!

Something had obviously gone wrong.   I around remove the app and reinstall it. 

Here to help

Re: Meraki SM on Android Using 21GB of Storage!

Thanks for the reply Phil!
I can't find a way to uninstall Meraki SM without unmanaging the device and starting over.

 

Kind of a big deal

Re: Meraki SM on Android Using 21GB of Storage!

Can you remove it via the dashboard?

Highlighted
Here to help

Re: Meraki SM on Android Using 21GB of Storage!

No, in the Meraki dashboard all other apps have an update / remove option however the Meraki only has a dash - where those buttons would be.

 

I'm beginning to think that I will need to selective wipe the phone. 

 

I also used an app called disk usage, but it only showed the 21GB as a big chunk of "data" hanging off the meraki app, no granular files or anything.

Ben
A model citizen

Re: Meraki SM on Android Using 21GB of Storage!

I would remove the app and reinstall it too but i'de first check what file would take up 21GB of storage. 

Just to make sure it's really the app or if it's an app file. 

 

e.g all photos you receive in whatsapp wether you want this or not are stored on your android phone storage. (not the sd card) 

If you check the settings, android will say Whatsapp is using x amount of space but when you look into detail it's the media that's taking up this space.

 

If you can't be bothered just reinstall the app. 😃 

 

Cheers,

Ben

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