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Meraki SM Client Behind Proxy

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Meraki SM Client Behind Proxy

I have iMac to use by Meraki. That i mac can register to Meraki SM but i cannot see the advance function work with SM agent. That iMAC is behind the squid proxy. Anything need to be done?

Kind of a big deal

Re: Meraki SM Client Behind Proxy

I don't know the anwer.  Maybe it needs the Global Proxy configured (search for it in this article).


I'm more suspicous this might be a firewall restriction.  From the Dashboard go "Help/Firewall Info" and review the needed Firewall ports.  There is some more info here:

Kind of a big deal

Re: Meraki SM Client Behind Proxy

@HMHK  This seems to be normal behaviour. I spent months talking to support about this involving our firewall vendor as well. The agent uses port 993 which is IMAP usually, I dont think firewalls seem to like the Meraki client because of this.


After spending almost 4 months going backwards and forwards we ended up dropping SM for our Mac clients in favour of JAMF. I know others in the forum have done the same.


SM works perfectly with our iOS devices its only MacOS devices that were affected. 

Meraki CMNO, Ruckus WISE, Sonicwall CSSA, Allied Telesis CASE & CAI
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Re: Meraki SM Client Behind Proxy

@BlakeRichardson  and @PhilipDAth 

Thanks for your kind suggestion and replied. I don't know why Cisco Meraki team doesn't want to fix that issue.

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