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Manual Enrollment - Enrollment & supervision without Apple Device Enrollment Program

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Conversationalist

Manual Enrollment - Enrollment & supervision without Apple Device Enrollment Program

Have followed the setup of Enrolling and Supervising iOS Devices using Apple Configurator 2.5 or Later using Manual Enrollment - Enrollment & supervision without Apple Device Enrollment Program.

 

However, every time I Prepare an IPhone 5s running 11.3.1 it fails to install the Meraki Remote Management - "The configuration for your iPhone could not be downloaded from XXXX. Invalid Profile".

 

Using MacOS High Sierra 10.13.4, Apple Configurator 2 v2.7 with the device successfully set to Supervised and Organization (XXXX) applied.

 

Completion of the iPhone Manual Setup to select a valid WiFi internet connection succeeds but applying the Meraki profile fails as above.

 

User Authentication Settings are set to Disabled in MSM and Apple MDM certificate is valid.

 

Am I missing something to successfully deploy using this enrollment method?

 

Thanks

1 ACCEPTED SOLUTION

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Re: Manual Enrollment - Enrollment & supervision without Apple Device Enrollment Program

AC2 can be a real pain. Here is usually the stuff that causes this error:

 

~When you are going through setup make sure you disable the option to "Activate and complete enrollment". 

 

~Also, delete your server under "Apple Configurator 2" > "Preferences" > "Servers" and re-add.

 

~Make sure you are grabbing the right Meraki link

 

~Is the WiFi WPA2 Enterprise (user/pass & cert.)? -- that seems to not cooperate sometimes.

 

~Purge AC2 program and files and re-start.

 

Jared

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4 REPLIES 4
Highlighted
Kind of a big deal

Re: Manual Enrollment - Enrollment & supervision without Apple Device Enrollment Program

AC2 can be a real pain. Here is usually the stuff that causes this error:

 

~When you are going through setup make sure you disable the option to "Activate and complete enrollment". 

 

~Also, delete your server under "Apple Configurator 2" > "Preferences" > "Servers" and re-add.

 

~Make sure you are grabbing the right Meraki link

 

~Is the WiFi WPA2 Enterprise (user/pass & cert.)? -- that seems to not cooperate sometimes.

 

~Purge AC2 program and files and re-start.

 

Jared

Find this helpful? Click the kudos button. Thanks!
Conversationalist

Re: Manual Enrollment - Enrollment & supervision without Apple Device Enrollment Program

~ "Activate and complete enrollment" is only part of the DEP process, which didn't apply in this case.

 

~ Deleting my Server (even though correct!) and re-add under AP2 - seems to have solved my problem and Manual Enrollment is now functioning as expected.

 

Cheers,

 

Fiek

New here

Re: Manual Enrollment - Enrollment & supervision without Apple Device Enrollment Program

I had the exact same issue today with Systems Manager, I tried removing the Meraki Server from AC2 and then re-added the server, and it magically started to work again.

 

Thanks for your help Jared.


@jared_f wrote:

AC2 can be a real pain. Here is usually the stuff that causes this error:

 

~When you are going through setup make sure you disable the option to "Activate and complete enrollment". 

 

~Also, delete your server under "Apple Configurator 2" > "Preferences" > "Servers" and re-add.

 

~Make sure you are grabbing the right Meraki link

 

~Is the WiFi WPA2 Enterprise (user/pass & cert.)? -- that seems to not cooperate sometimes.

 

~Purge AC2 program and files and re-start.

 

Jared


 

New here

Re: Manual Enrollment - Enrollment & supervision without Apple Device Enrollment Program

I am also experiencing this issue, although, mine states 'cancelled' rather than 'invalid profile'.

 

I have followed all the steps as suggested but no joy. 

 

Any ideas?

 

Thanks - Paul

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