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Incomplete sync between ASM and Meraki

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Incomplete sync between ASM and Meraki

Hi,

 

In ASM I have 12747 accounts but on Meraki's Owners page, it only syncs 11427.

 

Every time I do a full or partial ASM sync I get these kind of errors:

 

«ASM sync complete with warnings! 10756 users and 989 classes are now up to date. Encountered the following issues when importing users: Encountered an error when fetching ASM roster Encountered an error when fetching ASM roster Reload this page to view the latest user data.»

 

Is there any logs where I could see which accounts are not synced and then figure out why.

 

Thank you.

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Head in the Cloud

Re: Incomplete sync between ASM and Meraki

@NicolasGoulet Unfortunately not that we can see. Meraki support on the other hand can research the issue and help get it resolved. I would definitely open a case with them as soon as possible.

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1 REPLY 1
Highlighted
Head in the Cloud

Re: Incomplete sync between ASM and Meraki

@NicolasGoulet Unfortunately not that we can see. Meraki support on the other hand can research the issue and help get it resolved. I would definitely open a case with them as soon as possible.

Found this helpful? Give me some Kudos! (click on the little up-arrow below)

View solution in original post

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