cancel
Showing results for 
Search instead for 
Did you mean: 

IOS device is managed but not supervised

SOLVED
Getting noticed

IOS device is managed but not supervised

Hello,

 

I have an IOS device that was setup with Apple Configurator and Meraki MDM. My issue is the device is managed by Merki, but not supervised in System Manager. I need this device to be supervised as we use it for a Kiosk and need to lock down to single app mode. Any assistance would be greatly appreciated. 

1 ACCEPTED SOLUTION

Accepted Solutions
Getting noticed

Re: IOS device is managed but not supervised

Thanks, I managed to figure out how to remove the device from apple DEP and then re-prepared the device with Apple Configurator 2. Device is functioning as expected now.

2 REPLIES 2
Building a reputation

Re: IOS device is managed but not supervised

It needs to be put in to Apple DEP by your vendor 

Getting noticed

Re: IOS device is managed but not supervised

Thanks, I managed to figure out how to remove the device from apple DEP and then re-prepared the device with Apple Configurator 2. Device is functioning as expected now.

Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels