cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Geofence Lost Mode

SOLVED
Conversationalist

Geofence Lost Mode

Hello 

I am working in a museum and using System Manager to manage iPod touches we hand out to visitors. Devices are enrolled with DEP and supervised, and locked in single app mode. I want to set up a geofence so that if a visitor leaves the museum with the iPod it will go into lost mode, display a message on the screen, and we can see that it has been taken out of the area. 

I can see that I can get a notification sent to me if it leaves the area or if it leaves wifi, but is there a way to then automatically launch into lost mode? 

Spoiler
Thank You! 
1 ACCEPTED SOLUTION

Accepted Solutions
Conversationalist

Re: Geofence Lost Mode

As soon as the iPod Touch leaves your wifi network the device can neither report it's location nor get any profile updates. Since it's locked in single app mode it cannot connect to a different wifi network and since it does not have a sim card slot it can't use cellular. 

 

So even if you could use geofence to set up a "lockdown profile" and alerts, the iPod Touch cannot make use of it.

View solution in original post

3 REPLIES 3
Head in the Cloud

Re: Geofence Lost Mode

Just had q quick look into the www and my own SM, unfortunately didn´t find a solution.

 

Only that it is / was not pissible since 2017

 

https://community.meraki.com/t5/Endpoint-Management-Systems/Geofencing-with-policies/td-p/2150

Conversationalist

Re: Geofence Lost Mode

As soon as the iPod Touch leaves your wifi network the device can neither report it's location nor get any profile updates. Since it's locked in single app mode it cannot connect to a different wifi network and since it does not have a sim card slot it can't use cellular. 

 

So even if you could use geofence to set up a "lockdown profile" and alerts, the iPod Touch cannot make use of it.

View solution in original post

Highlighted
Kind of a big deal

Re: Geofence Lost Mode

The other big issue is the iPad Touch doesn't have a GPS chip - so it can't report its real location.

 

It uses a simulated system of which SSID it is connected to and which public IP it is connecting to the cloud from to "guess" its location, but this is not something you could rely on down to a single building.

Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels